Data influenced journeys

We’re wired to solve problems. Blending real 1:1 messaging, AI, machine learning and human imagination, we connect people with your brand. This drives exceptional customer experience and loyalty. Uncover and predict shifting behaviours, desires, habits and buying decisions to transform top-line results.

Data engineering + BI

Advanced data architecture, data management and BI are essential for the delivery of quality data to provide timely, accurate, decision-making and marketing intelligence.

Engineer it

Data science

Customers stay with brands that know them deeply and effortlessly support their changing lifestyles. Increase engagement through AI and tailored machine learning.

Model it

Multi-channel marketing

Add value to your campaigns and customer journeys through email delivery, SMS, tech and custom-built features – microsites, personalised web forms, landing pages and surveys.

Ignite it

We make it happen

Reveal it
Customer churn model & win-back

Design a customer retention strategy

Customer churn model & win-back

Win back and keep your customers as active buyers
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Abandon basket, abandon browse

Create a highly personalised campaign

Abandon basket, abandon browse

Optimise and increase your open rates, clicks and ROI
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Client testimonials – winning together

Who we are

Heritage and expertise

As the original UK partner for Adobe Campaign, we’ve nearly 20 years’ experience in data management, automation and customisation of enterprise data management and other platforms.

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Data with purpose and impact

We cultivate a sense of community spirit, collaboration and legacy. Our Profusion family can positively contribute to the charities we support. This creates shared connection.

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Our vision and culture

Coaching philosophy lives at the heart of Profusion to help people find their purpose and voice in life – a catalyst for entrepreneurial thought, personal growth and our ‘net positive contribution’ ethos.

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Impact statements

Clients and partners

We partner with clients across: financial services, retail, automotive, FMCG, travel, government

On the path to personalisation?

Download your end-to-end customer lifecycle marketing guide

Knowledge – our think tank

The latest thinking around AI, machine learning, multi-channel marketing and the future of technology … We’re shifting and shaping market knowledge. What’s the industry talking about? Read our recent blog posts and guides

Connect with us

Fire us a message and we’ll be in touch

Contact us