A powerful analytics platform is only half the story…

A blog from our partners at Sisense.

By Gali Kedar, Chief Customer Officer, Sisense

At Sisense, we believe the customer should always be at the centre of everything we do. While some technology companies put their platforms first, we know this is only half the story. The best technology in the world is worth very little without the support and care in place to both implement and manage it.

​​​With this in mind, Sisense was thrilled to recently to be announced as a 2020 Customers’ Choice for Analytics and Business Intelligence Platforms by Gartner Peer Insights for the second year, not simply because of what it says about our platform, but because to receive the award our customers have to be happy.

Sisense won the award based on its review coverage and the fact that it’s consistently highly rated. Sisense was recognised with the same distinction in 2018, the last time Gartner reviewed this category.

To receive this designation, a vendor must have at least one product with 50 or more eligible client reviews, with the overall rating (out of five stars) above or equal to the mean rating for the market. Based on Gartner Peer Insights customer reviews, Sisense has an overall rating of 4.6 out of 5 stars based on 413 reviews, as of 31 May 2020, the highest mean review rating amongst leading analytics and BI platforms, representative of a broad mix of enterprise clients across industries, company sizes, and deployment regions.

For us, receiving this award means we are on the right track. Delivering a powerful analytics platform that distributes insights to everyone is one side of the coin; the way we engage with and support our customers is the other.

Customers want a partner that not only helps them maximise the value of their product investment in Sisense, but one that is also invested in their long-term success as a business. We consider ourselves partners on every front and take that responsibility to heart.

You can download a complimentary copy of the Gartner 2020 ‘Voice of the Customer’ report here. To read or leave a review, visit Sisense’s Gartner Peer Insights profile and reviews here.

About Sisense

Sisense offers the only independent analytics platform for builders to simplify complex data and build and embed analytic apps that deliver insights to everyone inside and outside their organisations. Sisense lets builders collaborate on a single platform, delivered in a hybrid, cloud-native environment with the industry’s lowest cost of ownership, to create true democratisation of data and analytics. Find out more at www.sisense.com

More than 2,000 customers worldwide, including large enterprises, Fortune 500 companies, smaller startups, and nonprofits rely on Sisense. Industry leaders like Expedia, Tinder, Philips, Nasdaq, and the Salvation Army utilise Sisense to turn complex data into insights with the speed, power, and flexibility needed to gain a competitive advantage. Learn more at www.sisense.com.

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